Get in Touch with Direct2U Care

In urgent situations, we can often arrange care within 24–48 hours. For planned care, we typically conduct a free home assessment first, then build a personalised care plan — this usually takes 3–5 days from first contact.

Yes, completely. Our initial home care assessment is free and carries no obligation whatsoever. One of our experienced care coordinators will visit you at home, listen to your needs, and explain all your options clearly.

We provide care across Enfield and North London, including Edmonton, Southgate, Cheshunt, Waltham Cross, Barnet, Palmers Green, Tottenham, and many surrounding areas. Contact us to confirm coverage for your specific postcode.

Many people qualify for funding through the local authority (Enfield Council), NHS Continuing Healthcare, or Direct Payments. We'll help you explore every avenue — including benefits and entitlements — during your free assessment.

One of our care coordinators will contact you within 24 hours (usually sooner). We'll have a friendly, no-pressure chat about your situation and answer any questions you have. There's absolutely no obligation to proceed.

Yes. All Direct2U carers are fully DBS-checked, reference-verified, and complete our thorough induction training. We are CQC-registered and regularly audited to ensure consistent, high-quality care.

Absolutely. We make transitions as smooth as possible. We'll liaise with your existing provider and local authority if needed, and ensure continuity of care throughout the changeover period.